Question 1

How long has your factory been in operation?

Accepted Answer

We've been proudly producing woven garments for nearly 15 years, with a team of over 200 skilled employees. What sets us apart is our passion for the craft, commitment to quality, and years of experience delivering high-end garments with care and precision.

Question 2

Where are you located?

Accepted Answer

We are located in Tegucigalpa, the capital of Honduras. Our strategic location places us at the heart of the country’s commercial and industrial center, providing convenient access to major transportation hubs and supporting efficient logistics for both domestic and international operations. Thanks to our proximity to the U.S. and alignment with the Central Standard Time zone, we offer fast turnaround times of 2–3 weeks and efficient transit—just 3 days to Miami and as few as 7 to major inland cities—ensuring quick, reliable inventory replenishment.

Question 3

What kind of garments do you manufacture?

Accepted Answer

We specialize in a wide range of high-quality woven garments, including casual, sport, and dress shirts, crafted with precision in standard construction as well as taped and fused seams for easy-care performance. Our expertise also extends to the production of tuxedo shirts, corporate uniforms, fine boxer shorts, and comfortable pajama pants.

Question 4

What is your turnaround or lead time?

Accepted Answer

Once your style is set up, with tech packs and sizing approved and all fabric and trims on site, production typically takes 2–3 weeks. Including an additional 7–10 days for ocean transit to most major U.S. cities, you can expect to have your products delivered to your warehouse within approximately 30–45 days.

Question 5

Can you Embroider my garments?

Accepted Answer

Yes, we have a multi-head embroidery machine in our facility and can customize your garments to your exact specifications and style.

Question 6

Can you source fabric?

Accepted Answer

Yes, we have access to both regional mills and many renowned mills worldwide. Based on your order volume and specific garment requirements, we carefully select the appropriate mill to ensure quality standards are met while adhering to minimum order quantities.

Question 7

What are your minimums per garment in same color and style? Minimum Order Quantity (MOQ)

Accepted Answer

While we do not enforce strict minimums, we recommend a minimum of 75 pieces per color and style to maintain production efficiency and ensure competitive pricing.

Question 8

Can I provide my own fabric for you to cut and sew?

Accepted Answer

Of course, we frequently work with CMT (Cut, Make, Trim) services. This gives you, the client, greater control over the design of your garment, while you supply the fabric."

Question 9

Can you make my Salesman Samples?

Accepted Answer

Yes, we limit this to existing clients and/or potential clients with production orders in process or to follow.

Question 10

Can you make Proto Samples?

Accepted Answer

Yes, we can. The development of a prototype sample is quite costly for us, so we typically charge a fee for this service. However, the value of this fee will be credited back to the customer on subsequent orders following the development.

Question 11

Do you offer terms?

Accepted Answer

We do not offer payment terms. In this industry, margins are generally tight, and offering terms would not only impact our prices but also our ability to provide the highest level of service. Therefore, when placing an order, we require a 60% down payment, with the remaining 40% due prior to shipment of the finished production. If you are supplying the fabric, we can proceed with production without a down payment; however, the full balance must still be paid before shipment of the completed goods.

Question 12

Why do you need a down payment before processing my work?

Accepted Answer

Significant costs are incurred with each order, and production facilities are highly labor- and payroll-intensive. As we value our staff and vendor relationships, we cannot compromise their well-being or salaries at any time. Additionally, there are various expenses incurred before the production of a garment that must be covered. In summary, it is in everyone’s best interest to ensure that all financial matters are addressed promptly and efficiently.

Question 13

Can you help us coordinate export of our products?

Accepted Answer

We have a dedicated team in place to provide you with comprehensive support and advice, ensuring a hassle-free logistics solution. We will assist you throughout the entire export process, from the initial stages until your goods are with the shipping agent and en route to their destination.
We primarily work with DHL, FedEx, and UPS for sending samples and accessories. However, depending on the delivery location, we may choose other courier services that are best suited for the shipment. In addition to air shipments, we can also arrange sea freight depending on the consignment's weight and the destination port.

EXIID International FAQ's